Shipping policy
Deliveries executed by ANK:
Deliveries take place from 8 to 10 weeks according to product type and allow to grace period 1 week , ANK is fully responsible on delivering the goods door to door in good condition and according to standards.
- Operations team shall contact customer before shipping to confirm date, time and location.
- Customers have to report if their location or premises need any special handling, e.g: external lifter is needed, narrow corridors or doors,...etc
- Customer have the right to refuse receiving shipped goods if its not according to order standards or defected, in this Case ANK is legible to all shipping cost as well as replacing the order with ordered goods as soon as possible.
- if customer refused to receive the goods after it has been shipped without the above mentioned term takes place then ANK has the right to charge the customer the full actual shipping fees which is double the announced rates
as we automatically deduct half the actual shipping cost on all orders to offer customers competitive and deduct the down payment.
- If Customer delayed delivery for any reason after being informed that order is ready ANK will charge 2% from order value for every week asĀ aĀ storageĀ fees.
Deliveries take place from 8 to 10 weeks according to product type and allow to grace period 1 week , ANK is fully responsible on delivering the goods door to door in good condition and according to standards.
- Operations team shall contact customer before shipping to confirm date, time and location.
- Customers have to report if their location or premises need any special handling, e.g: external lifter is needed, narrow corridors or doors,...etc
- Customer have the right to refuse receiving shipped goods if its not according to order standards or defected, in this Case ANK is legible to all shipping cost as well as replacing the order with ordered goods as soon as possible.
- if customer refused to receive the goods after it has been shipped without the above mentioned term takes place then ANK has the right to charge the customer the full actual shipping fees which is double the announced rates
as we automatically deduct half the actual shipping cost on all orders to offer customers competitive and deduct the down payment.
- If Customer delayed delivery for any reason after being informed that order is ready ANK will charge 2% from order value for every week asĀ aĀ storageĀ fees.
